Privacy Policy

Effective Date: [Insert Date]
Company Name: Miodus Hotshotting and Hauling LLC
Service Area: Erie, Pennsylvania and surrounding tri-state area

Miodus Hotshotting and Hauling LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, contacting us, scheduling services, or using our hauling services. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and what choices you have regarding your information.

By using our website, submitting a contact form, requesting a quote, scheduling a service, or communicating with Miodus Hotshotting and Hauling LLC, you agree to the terms of this Privacy Policy.

1. Information We Collect

Miodus Hotshotting and Hauling LLC may collect personal and job-related information when you contact us, submit a form, request a quote, schedule a service, or communicate with us by phone, text, email, social media, or through our website.

The information we may collect includes, but is not limited to:

  • Full name

  • Phone number

  • Email address

  • Pickup address

  • Delivery address

  • Billing information

  • Service request details

  • Description of items or loads being hauled

  • Approximate size, weight, or dimensions of items

  • Photos or videos of items, loads, pickup locations, or delivery locations

  • Preferred service dates and times

  • Communication history

  • Payment status

  • Any other information you choose to provide

We only collect information that is necessary to respond to inquiries, provide quotes, schedule services, complete hauling jobs, maintain business records, and communicate with customers.

2. Information Collected Through the Website

When you visit our website, certain basic information may be collected automatically depending on the website platform, hosting provider, analytics tools, or contact form system being used.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of website visit

  • General location information

  • Referral source

  • Website usage activity

This type of information is generally used to understand website traffic, improve website performance, prevent spam or misuse, and improve the customer experience.

3. How We Use Your Information

Miodus Hotshotting and Hauling LLC may use customer information for business purposes, including:

  • Responding to quote requests

  • Scheduling hauling services

  • Contacting customers about service details

  • Confirming pickup and delivery information

  • Providing estimates or invoices

  • Completing hauling jobs

  • Documenting job details

  • Processing payments

  • Maintaining business and tax records

  • Handling customer questions or concerns

  • Investigating damage, loss, or service-related claims

  • Improving our services

  • Sending service-related updates

  • Protecting our business, customers, and property

  • Complying with legal, insurance, or regulatory requirements

We do not sell customer information.

4. Communication With Customers

When you provide your phone number, email address, or other contact information, you authorize Miodus Hotshotting and Hauling LLC to contact you regarding your inquiry, quote request, scheduled service, invoice, payment, job updates, or other service-related matters.

Communication may occur by:

  • Phone call

  • Text message

  • Email

  • Website form response

  • Social media message

Standard message and data rates may apply depending on your phone carrier. You may ask us to stop contacting you for non-essential communication, but we may still need to contact you about active jobs, unpaid invoices, legal matters, or other necessary business issues.

5. Photos, Videos, and Job Documentation

Miodus Hotshotting and Hauling LLC may take photos or videos of items, loads, equipment, pickup locations, delivery locations, load securement, job conditions, and completed work.

These photos or videos may be used for:

  • Proof of pickup

  • Proof of delivery

  • Load condition documentation

  • Damage or claim investigation

  • Insurance purposes

  • Business records

  • Safety documentation

  • Marketing or social media posts

We will make reasonable efforts not to publicly share personal information, private addresses, license plates, or sensitive details. If you do not want photos or videos of your job used for marketing purposes, please let us know before or during the service.

6. Payment Information

Miodus Hotshotting and Hauling LLC may collect payment-related information in order to complete transactions, issue invoices, track payments, and maintain financial records.

Accepted payment methods may include cash and/or check. If additional electronic payment options are used in the future, payment information may be processed through a third-party payment provider.

We do not intentionally store sensitive payment information such as full bank account numbers, card numbers, or other financial account details unless required for legitimate business, accounting, or legal purposes.

7. How We Share Information

Miodus Hotshotting and Hauling LLC does not sell, rent, or trade customer personal information.

However, customer information may be shared when necessary with trusted third parties or authorities, including:

  • Insurance providers

  • Payment processors

  • Accounting or tax professionals

  • Legal representatives

  • Website hosting providers

  • Service providers who help operate the business

  • Law enforcement or government agencies when required by law

  • Courts, attorneys, or collection services in the event of unpaid invoices or disputes

Information may also be shared if necessary to protect the rights, safety, property, or legal interests of Miodus Hotshotting and Hauling LLC, our customers, or others.

8. Data Storage and Record Keeping

Customer information may be stored in digital or physical records, including emails, text messages, invoices, quote forms, job records, photos, business files, accounting records, and other service-related documents.

We may keep customer and job information for as long as reasonably necessary for:

  • Business records

  • Tax records

  • Insurance purposes

  • Legal compliance

  • Dispute resolution

  • Customer service history

  • Accounting and invoicing

  • Protection of company rights

When information is no longer needed, we may delete, dispose of, or archive it at our discretion.

9. Protecting Your Information

Miodus Hotshotting and Hauling LLC takes reasonable steps to protect customer information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, email system, phone communication, online form, or digital storage system can be guaranteed to be completely secure. By submitting information through our website or other communication methods, you understand that there is always some level of risk involved with electronic communication.

10. Website Forms

When you submit a form through our website, the information you provide may be used to respond to your request, prepare a quote, schedule a service, or contact you for more details.

Submitting a website form does not guarantee service availability, pricing, scheduling, or acceptance of a job. We may contact you for additional information before accepting or confirming a hauling request.

11. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies depending on the website platform and tools being used. Cookies are small files that help websites function properly, remember preferences, analyze traffic, and improve user experience.

Cookies may be used for:

  • Website performance

  • Analytics

  • Security

  • Spam prevention

  • Contact form functionality

  • User experience improvements

You may be able to disable cookies through your browser settings. However, disabling cookies may affect how certain parts of the website function.

12. Third-Party Links

Our website may include links to third-party websites, social media pages, payment platforms, or other external services. Miodus Hotshotting and Hauling LLC is not responsible for the privacy practices, content, policies, or security of third-party websites.

When you leave our website and visit another website, you should review that website’s privacy policy and terms of use.

13. Social Media

If you interact with Miodus Hotshotting and Hauling LLC through social media platforms, such as Facebook, Instagram, or other services, your interactions may also be subject to the privacy policies and terms of those platforms.

Information you publicly post, comment, message, tag, or share on social media may be visible to others depending on your privacy settings and the platform’s rules.

14. Children’s Privacy

Miodus Hotshotting and Hauling LLC does not knowingly collect personal information from children under the age of 13. Our services are intended for adults, businesses, contractors, homeowners, and individuals who are legally able to request and authorize hauling services.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

15. Customer Choices

Customers may contact us to:

  • Ask what information we have on file

  • Request a correction to inaccurate information

  • Request that certain information be deleted, when legally and practically possible

  • Ask not to have job photos used for marketing

  • Update contact information

  • Ask questions about this Privacy Policy

Some information may need to be kept for business, tax, insurance, legal, or dispute-related reasons, even if a deletion request is made.

16. Legal Compliance

Miodus Hotshotting and Hauling LLC may use or disclose information when required to comply with applicable laws, regulations, legal processes, court orders, insurance requirements, tax obligations, or law enforcement requests.

We may also use or disclose information when necessary to enforce our Terms and Conditions, collect unpaid balances, investigate disputes, protect company property, or prevent fraud or misuse of our services.

17. Changes to This Privacy Policy

Miodus Hotshotting and Hauling LLC may update this Privacy Policy at any time. Updates may be posted on our website with a new effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Customers are encouraged to review this Privacy Policy from time to time.

18. Contact Information

For questions about this Privacy Policy, customer information, service requests, or privacy-related concerns, please contact:

Miodus Hotshotting and Hauling LLC
Erie, Pennsylvania
Phone: (814) 737-9842
Email: miodushotshottinghauling@gmail.com
Website: [Insert Website URL]

By using our website, submitting a form, requesting a quote, scheduling service, or communicating with Miodus Hotshotting and Hauling LLC, you acknowledge that you have read and understood this Privacy Policy.